The Leak Between Departments

Revenue rarely leaks inside one department. It leaks in the handoffs between them: the inquiry that waited too long for a call back, the quote no one followed up on, the work that never made it onto the invoice.

The Leak Between Departments is a practical guide to finding those gaps and closing them. You’ll score the six places revenue changes hands in your business, put a conservative dollar figure on each leak, decide which one to fix first and who leads it, and set up a 30-minute weekly meeting that keeps the fix in place.

Written for business-to-business service companies, distributors, wholesalers and custom manufacturers, with guidance for home services and referral-driven practices.

48-page PDF guide with five printable worksheets. Instant download. All sales are final.